Inside Sales Engineer


Our client is the market-leading global flow control and instrumentation company, helping their customers manage the flow or liquids, gases and powders across many industries worldwide.

We are looking for an Inside Sales Engineer based in Losser – The Netherlands. As an Inside Sales Engineer you will provide excellent levels of customer service to the customers by the efficient turnaround of requests for technical quotations.

The role will require you to produce timely quotations with supporting documentation for large, international customized solutions to meet the external customer’s needs. You will work quickly and accurately with high attention to detail in order to interpret the various customer drawings, specifications, etc. and turn them into a solution.

Main Responsibilities:

  • To provide exceptional levels of Customer Service
  • To respond swiftly and accurately to all requests within pre-agreed timescales
  • Produce Sales Quotations, Pre-qualification documents, Technical Proposals and any other form of information required by the customer
  • Responsible for delivering high levels of customer satisfaction at all times
  • Ensure quotations are recorded accurately and in a timely fashion, to maintain departmental KPI’s
  • Ensure accuracy of quotations, technical documentation, etc. before sending the final solution to the customer
  • Self-manage own workload and ensure all requests are prioritized accordingly in order to meet the needs of the business
  • Use existing procedures and systems to make sure that all work is recorded in a pre-defined way for full traceability
  • Work under supervision and direction from the Customer Service Team Leader

You’ll likely have:

  • A strong customer service experience – typically 2 years’ experience in relevant role involving basic concepts and procedures
  • Basic engineering or technical knowledge
  • Ability to read and interpret customer drawings, specifications etc.
  • Excellent communication skills and ability to confidently communicate with people at all levels
  • Good command of Dutch and English, (both spoken and written)
  • High level of data input accuracy
  • Ability to work independently and part of a wider team

Nice to have:

  • Experience of using ERP Systems
  • Degree or Engineering / Technical Qualification -entry level role (or equivalent)
  • HBO/MBO, similar or better in relevant field of expertise
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